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Shipments and Returns

Your Slipmats shipment

Packages are generally dispatched within 24 - 48 hours from receipt of payment and are shipped via Royal Mail 1st Class Post (United Kingdom shipments only).

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas postage fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.

Slipmats are sent out in 12" cardboard mailers which are generally too large to post through your letterbox and maybe returned to your local sorting office if nobody is at home to take delivery.

Your slipmat products are custom made to your requirements and can only be returned where there are manufacturing faults or defects.


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